AligningDeliveryGovernanceBetweenJiraandSAP

Connecting agile execution in Jira with SAP delivery governance - turning a manual handover bottleneck into an embedded, automatic workflow.

Client

AirPlus

Industry

Delivery Operations

Period

2024

Codemine role

Design and development of the Jira–SAP integration

Aligning Delivery Governance Between Jira and SAP

One action in Jira now creates what SAP Solution Manager needs, so developers move from planning to ABAP development without typing the same story twice.

01

Context

AirPlus is a global payments and travel services company operating in a fast-moving agile delivery environment.

Development teams planned and tracked their work in Jira, while SAP Solution Manager (Focused Build) served as the governance backbone for transport management.

02

The challenge

The two systems operated as completely disconnected worlds. User stories had to be manually recreated as Work Packages and Work Items in Solution Manager, introducing delays and inconsistencies at every handover.

Developers had no visibility into SAP delivery status, and repeated administrative effort consumed significant delivery capacity.

One action in Jira calls a custom SAP REST service that creates and pre-fills Work Packages and Work Items in Solution Manager, replacing the manual re-entry of every story.
FIG. 1One action in Jira calls a custom SAP REST service that creates and pre-fills Work Packages and Work Items in Solution Manager, replacing the manual re-entry of every story.

03

Our approach

  1. 01

    A custom Jira–Solution Manager integration

    Codemine designed and implemented an integration between Jira and SAP Solution Manager based on a REST service on the SAP side.

  2. 02

    Work Packages and Work Items from one action

    A single action in Jira creates the Work Package and Work Items in Solution Manager and pre-fills them, instead of recreating each story by hand.

  3. 03

    Aligned with internal processes

    The created objects are standardised and follow AirPlus delivery rules, so they are immediately ready for ABAP development.

  4. 04

    Clear roles for each system

    Solution Manager remained the governance backbone and Jira remained the execution layer. Governance became embedded in the daily workflow, not enforced on top of it.

04

Results

~60% time reduction in manual delivery administration

~40% faster handover from planning to development

End-to-end delivery transparency from requirements to transports

Single source of truth for delivery governance

05

Services

SAP Solman · SAP ABAP OO · SAP CPI · SAP Integration · Jira

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